Privacy Policy

Last Updated December 16, 2019

Welcome to the Wall-to-Wall Studios Shop Privacy Policy (“Privacy Policy”).

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shop.walltowall.com (the “Site”).

Wall-to-Wall Studios, Inc. (“W|W”, “we”, “us”) is committed to respecting your privacy and recognizes your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. W|W has established this Privacy Policy to let you know what information we may collect from you on the publicly available portion of shop.walltowall.com (the “Site”) and through various other interactions with you, and how we may use and share that information. Please take a moment to review the terms of our Privacy Policy.

By using the Site and/or providing us with Personal Information, you agree to accept the terms of our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site or provide us with any Personal Information. This Privacy Policy applies to information that we collect on the Site and to information which we may collect by other “offline” means, including, without limitation, sales calls and other business transactions.

Short and Sweet version:

We only collect Personal Information voluntarily provided by you. We only use your Personal Information to conduct business with you including order fulfillment and marketing purposes. We do not sell or share your Personal Information with any unaffiliated third parties for their marketing purposes.

If you want the details, read on…

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:  Privacy Policy. 

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Privacy Policy. 

You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we also reserve the right to share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive when we believe in good faith that the law requires it, or to otherwise protect our rights.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies. A “cookie” is a small text file that a website transfers to an individual’s web browser and is stored on the device. Cookies and other tracking technologies may record information such as URL and domain requests, referral URL, Internet protocol (IP) addresses, browser software and operating system types, clickstream patterns, and dates and times that our Site gets accessed. Cookies allow us to collect technical and navigational information, such as browser type, time spent on our Site and pages visited to support and enhance features and functionality, to monitor performance, for marketing and analytics, and for other lawful purposes.

We do not obtain, store or maintain any Personal Information about you through our use of cookies. Also, we do not link the information we store in cookies to any Personal Information you may submit while on the Site. However, we reserve the right to use IP addresses and other tracking technologies to identify a visitor only when we feel it is necessary to enforce compliance with the Site’s policies, to protect the Site, our customers, or others, or when we believe in good faith that the law requires it.

Most internet browsers accept cookies by default. You can block cookies by activating the setting on your browser that allows you to reject all or some cookies.  The help and support area on your internet browser should have instructions on how to block or delete cookies. Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you to when a cookie is placed on your computer, tablet or mobile device. 

For more information, visit the help page for your web browser or see https://www.allaboutcookies.org or visit www.youronlinechoices.com which has further information about behavioral advertising and online privacy.

We use third party analytics such as Google Analytics or similar analytics services. These services enable us to monitor and analyze web traffic and may be used to track user behavior.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

European Customers

If you are a European Union (EU) resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are an EU resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

We recognize the importance of protecting the safety and privacy of children. This Site is not intended for use by children under 13. We do not knowingly collect Personal Information from anyone under 13 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will delete it. If you believe we might have any information from or about a child under 13, please contact us as set forth below.

Changes to Our Privacy Policy

W|W may update this Privacy Policy from time to time in our sole discretion to reflect changes to our information and privacy practices or for other operational, legal or regulatory reasons. W|W will post any updated Privacy Policy on this page at https://www.walltowall.com/shop-privacy-policy. Continued use of the Site after any such modifications constitutes acceptance to any such modified Privacy Policy. We encourage you to review this Privacy Policy regularly for any changes. The date of last revision is shown at the “Last Updated” legend at the top of this page.

Contacting Us

If you have any comments or questions regarding our Privacy Policy, please contact us at privacy@walltowall.com, or at our contact information below.

Wall-to-Wall Studios, Inc.
1010 Western Ave, Suite 500
Pittsburgh, PA 15233